Directly oversees operations of the Labor Division Investigations Unit. Directs, instructs, guides and counsels investigation staff in carrying out assigned duties. Devises schedule of work for subordinates. Evaluates and assigns work to staff based on workload, priority and complexity. Resolves problems and questions presented by staff. Instructs staff as to proper statutes, rules, policies and methods used in the work system. Review case files, determinations and dismissals completed by the investigators to ensure adherence to established standards. Answers public inquires by phone, e-mail and letter concerning Arizona Labor statutes, administrative rules and policies and procedures. Responds to claimant inquires regarding procedural questions and protests of Determinations. Conduct bi-weekly team huddles, monthly Investigation meetings, monthly one-on-ones, monthly Gemba Walks and yearly performance evaluations with all investigators. Maintain the team Virtual Huddle Board and the Investigations Tracking Board (in-office). Confer with Labor Department Director on policies and procedures, personnel issues and difficult Labor matters. In the Directors absence, assume responsibilities of Director, State Labor Department.

Opportunity to join a great team!

Opportunity to join a great team!