DEPARTMENT OF ECONOMIC SECURITY

Division of Developmental Disabilities
11526 West Bell Road, Surprise, Arizona 85378

Salary: $58,510-$65,901 

Grade: 19

Closing Date: January 1, 2025

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager Unit Supervisor – Behavioral Health in the Specialty Unit . DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:
• Supervises and directs work activities of subordinate staff; provides necessary training; provides technical advice and assistance to staff regarding development, implementation, or monitoring of member Individual Support Plans (ISP); completes performance evaluations.
• Reviews cases assigned to work unit; assesses needs and assigns case to staff members; reviews Individual Support Plan developed by Support Coordinator to ensure member needs are met; ensures assignment area completed within established time lines in compliance with quality standards.
• Attends and facilitates meetings, including but not limited to staff meetings, district supervisory meetings, meetings with representatives of other governmental and community organizations, and district and statewide workgroups.
• Meets with subordinate staff to assist with identifying necessary changes and modifications to Individual Support Plans.
• Develops support plans for the most difficult and complex cases assigned to the work unit; interviews and counsels members and family members; makes modifications to the Individual plan as necessary.
• Reviews, verifies, and authorizes expenditures to ensure compliance with budgetary constraints.
• Prepares reports relating to cases assigned to the work unit.

Knowledge in:
• Federal and State Statutes, agency policies and procedures relating to the care and treatment of persons with developmental disabilities; Agency personnel rules and practices; Title XIX; Health Insurance Portability and Accountability Act (HIPAA)
• Principles and practices of case management, methodology, procedures and techniques in development of Individual or Family Support Plans, Individual Service Plans, or Person-Centered Plans for people with developmental disabilities; Crisis management
• Social, intellectual, and behavioral problems of people with developmental disabilities
• Community resources, medical and behavioral health issues and terminology
• Principles of applied behavioral interventions and child development
Skills In:
• Oral and written communication
• Workload management
• Leadership and Team Building
• Listening
• Problem identification and resolution
• Interpersonal relations
Ability to:
• Mentoring, teaching, coaching and training
• Utilize a computer including the use of Microsoft Office and various internet/intranet based programs
• Analyze issues and develop positive solutions
• Maintain confidentiality
• Work independently and within diverse work teams

The ideal candidate for this position will have:
N/A

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
• As required by AHCCCS Contract No. YH6-0014, a Case Manager Supervisor must be an Arizona licensed registered nurse in good standing OR possess a degree in social work with a minimum of three (3) years case management experience OR possess a bachelor's degree in psychology, special education, or counseling, with a minimum of three (3) years’ of case management experience and three (3) years of management experience.
• Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-2758.07 in order to work with children and vulnerable adults.
• Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Kari Nagler at 480-536-2513 or knagler@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-536-2513. Requests should be made as early as possible to allow time to arrange the accommodation.