AHCCCS

Address:  801 E. Jefferson Street, Phoenix, AZ 85034

Must reside in the state of Arizona.

Salary: $133,000 - $143,000

Grade: 33

Closing Date: Open Until Filled

This position is eligible for full-time remote work (including virtual office arrangement in Arizona).

A career in public service awaits you. COME JOIN OUR TEAM!

A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities.

What You'll Do To Contribute to Agency Success:

As the Chief Analytics Officer, you’ll be responsible for leading and overseeing the Office of Data Analytics, Data Management and Oversight, and Data Governance and Medical Economics units. You’ll manage and oversee a tenured team of committed individuals working on data management and data analytics that support the day-to-day activities of AHCCCS, Arizona's Medicaid agency that offers health care programs to serve Arizona residents. In this role, you’ll be responsible for overseeing, planning and collection of data used for agency-level data reporting and analysis needs to turn data into information and knowledge to make sound business decisions; translates strategy into operational practice. If you have  Medicaid or Medicare experience and expertise working with healthcare data - Come Work With Us!

Major duties and responsibilities include but are not limited to:
• Provide leadership to the analytics teams, fostering a culture of data-driven decision-making. Supervise, coach, and mentor a team of individuals, including direct supervision of the Office of Data Analytics, Data Management and Oversight, and Data Governance and Medical Economics units. Build and lead a high-performing analytics team, provide mentorship, and foster a collaborative and innovative work environment.
• Responsible for managing the planning and collection of data for agency-level reporting and analysis. Collaborate with clinical and operational leaders to identify opportunities for improvement. This role transforms data into actionable insights to support informed business decisions and effectively translates strategic goals into operational practices.
• Develops, coordinates, and sets methods and standards for staff work. Engages in continuous process improvements by identifying opportunities to enhance planning and system design, data collection and management, analysis, interpretation, and application. Communicate and present findings on complex data concepts to non-technical audiences effectively.
• Identifies, recommends, and supports technology solutions and automation of key processes. This role coordinates data management and analysis to ensure business objectives are achieved across various divisions and programs, as well as at the agency level. Responsibilities include managing enterprise reporting tool training, data management procurement activities, and relevant APD updates.
• Collaborates with internal and external programs to create and complete grant-funded inter-agency and intra-agency projects, Health Information Exchange projects, and public and private AHCCCS initiatives. Monitor and evaluate the effectiveness of analytics initiatives and adjust strategies as needed.
• Implements and upholds best practices in data management, encompassing reporting and data analytics, data governance and documentation, data quality, data cleansing and validation, and data enrichment. Implement and maintain best practices related to data management in collaboration with all AHCCCS divisions and public and private entities that share data with AHCCCS.
• Responsible for oversight and strategy of the AHCCCS encounter processes, including technical assistance, implementations, interfaces, training programs, and managing MCO encounter relationships. Stays current with CMS policies and industry developments related to claims and encounter processes.
• Assist in the coordination of software solutions, AHCCCS’s MMIS roadmap, and vendor partnerships that align with organizational analytical goals. Collaborate with internal teams and external vendors to coordinate deliverables. Manage implementation plans, including timelines, resource allocation, and risk management. Support in addressing issues to ensure projects remain on track.

Knowledge:
• Data Management concepts, practices, and procedures including data governance
• Modeling of complex datasets
• Data analysis and data mining, including advanced analytics, including predictive modeling, machine learning, and artificial intelligence
• Project management methodologies
• Reporting and analytics automation routines
• Report and Dashboard creation leveraging analytic platforms
• IBM Cognos, Power BI, and equivalent BI tool's
• Medicaid/Medicare care programs and services
• Expert technical knowledge of Agency programs, operations and dependencies
• PMMIS
• Statistical, financial and performance analysis methods and techniques
• Encounter processing
• Managed Care Organization and CMS policy updates that relate to data and encounters

Skills:
• Leading technology and analytic teams
• Business Requirements Analysis
• Data Analysis / Data Modeling
• Written and verbal communication
• Interpersonal Relationships
• Project Management
• Problem Solving
• Decision making

Abilities:
• Define strategies, priorities, and plans for reporting and analytics
• Develop AHCCCS analytics capabilities
• Operationalize, streamline, and automate routine reporting and analytics, leveraging team time and talents to highest and best use
• Prioritize competing requests in consultation with requesters and team
• Communicate with business users to determine requirements for data, reports and analyses
• Independently organize, plan, and carry out activities to meet specific timelines and goals
• Design and manage the BI tools and applications environment
• Multi-task with quick turnaround times and under pressure
• Model leadership characteristics, positive attitude and personal responsibility
• Interview end users to determine requirements for data, reports, analyses, meta data, training, service levels, data quality, and performance
• Work in a Virtual Office Environment

Minimum:
• Bachelor’s degree in Information Technology, Analytics, Computer Science, or related field plus 5 years of relevant, professional work experience to include 2 years of management experience in a business analysis or related technical role (or equivalent experience). Medicaid or Medicare experience working with healthcare data including but not limited to medical claims data at a medical insurance company or equivalent at a State or Federal level for these programs. Experience querying, summarizing, and manipulating data using SQL, SAS, Python, R, Machine Learning, Cognos or PowerBI.

Preferred:
• Master’s degree in Information Technology, Analytics, Computer Science, or related discipline. Experience preparing/presenting dashboards and data using a data visualization tool such as PowerBI. Experience clearly explaining complex methodologies and present findings and recommendations to both technical and non-technical audiences.

• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.