DEPT OF EMERGENCY AND MILITARY AFFAIRS

Work Location: Papago Park Military Reservation (PPMR), Phoenix, AZ

Salary: $31.7156 - $44.8318 per hour (DOE) 

Grade: 26

Closing Date: April 9th, 2025

Manages and oversees the day-to-day activities of business intelligence (BI) Situation Unit staff engaged in identifying data reporting and analysis needs to turn data into information and knowledge to make sound business decisions; translates strategy into operational practice. Identifies opportunities to improve planning and system design, data collection/management, analysis, interpretation, and application. The Business Intelligence Supervisor's role is to act as the 'Situation Unit Leader' who will develop emergency management situational awareness, and a common operating picture based upon available shared data and information from partners and partner sources.

Responsibilities include:
• Supervises the distribution and workload of subordinate staff by scheduling work assignments, setting priorities to provide technical assistance to local, county, state, federal, tribal, non-governmental and private sector partners to implement policy-directed functionality and configuration enhancements to support end-user priorities and needs.
• Manages the Crisis Information Management System (CIMS): oversees and provides necessary support, training, and technical assistance to the division and partner agency personnel, CIMS operators, state, county, Tribal, and local government, and other stakeholder representatives.
• Manages the geospatial visual location intelligence system, or commonly known as the geographic information system (GIS). Supports the organization's key business processes and applications. Translates organizational needs/requirements into automated systems specifications.
• Develops and analyzes BI needs. Provides technical assistance to data users and other business partners. During incidents or disaster operations and exercises, serves as the Situation Unit Leader by providing location intelligence data, situational awareness and developing demand forecasting and/or guidance to the CIMS operator(s), GIS operator(s) and GIS technical specialists, and other DEMA staff serving in the State Emergency Operations Center. Designs custom reports.
• Leverages and/or seeks to influence data standards, ensuring consistency with national standards. Identifies and engages process owners and stakeholders related to the area of assignment. Explores and recommends technology solutions and/or automation of key processes.
• Monitors system reliability and availability and works with partners as appropriate to address any capacity or capability issues that impact mission or tasking. Collaborates with IT staff to support applications, database needs, upgrades, and requirements documentation. Acts as liaison between Information Technology (IT)/BI and program staff. Participates in planning process including inception, development, testing and delivery of solutions. Translates organizational needs/requirements into automated systems specifications.

Knowledge of:
• Principles, practices, and trends in public administration.
• Business operations/management, data analysis;
• Strategies for achieving effective data acquisition, management, quality, storage, use, and application.
• Applicable laws, statutes, and policies/procedures; data analysis and reporting standards
• Workflow engineering; qualitative and quantitative analysis to measure program efficacy;
• Business use cases and testing plans; effective utilization of project management processes and development life cycle.
• Power BI software (SAS, STATA, SPSS, SiSense, Tableau).
• Methodologies of data collection, research, and analysis.

Skilled in:
• Interpersonal communications/relations.
• Establishing and maintaining effective working relationships.
• Verbal and written communication.
• Collaborating with a variety of stakeholders.
• Designing and deploying change management.
• Interpreting data and making recommendations.
• Planning and implementation of business intelligence programs/projects.
• Providing technical assistance to lower-level workers and other business partners.

Ability to:
• Solve complex issues.
• Read and interpret technical information/solutions.
• Communicate effectively both in writing and verbally.
• Utilize data analytics and visualization tools.
• Guide and focus the decision making process.
• Plan, organize and prioritize.
• Synthesize facts, opinions, and other materials into usable work plans.
• Prepare and present technical materials and issues.
• Exercise appropriate judgment and use relevant information.
• Demonstrate continuous effort to improve operations and streamline work processes.

A Bachelor's Degree from an accredited college or university in Computer Science, Information Systems, Business Management or closely related field and 2 years of business analysis or related technical experience which includes leading teams and/or project management experience. Credentialed as a Situation Unit Leader within 18 months of hire. National Emergency Management Basic Academy. National Emergency Management Advanced Professional Series. National Emergency Management Advanced Academy. Credentialed through the Arizona Qualification System. Certified Emergency Manager (CEM) through the International Association of Emergency Managers. Certified as a Basic or Master Emergency Manager through the Arizona Emergency Managers Association.

• Bachelor’s Degree in Emergency Management, Geography Information Systems, Data Analytics or related field or 4 years of relevant work experience.
• Minimum 1 year of Supervisory experience.
• This position requires possession of and the ability to retain current valid AZ state issues driver's license. In and out of state may be required. Candidates for this position will be required to submit to a criminal background investigation as well as possess the ability to achieve a favorable Tier 3 investigation for the purpose of obtaining/maintaining a Secret clearance eligibility and Common Access Card (CAC) within one year of hire.
• Incident Command System (ICS): ICS 100 Introduction to the Incident Command System, ICS 200 Basic Incident Command System for Initial Response, ICS 300 Intermediate ICS for Expanding Incidents.
• Independent Study (IS): IS 700 National Incident Management System, An Introduction, IS 800 National Response Framework, An Introduction, and IS 922.A Application of GIS for Emergency Management.
• FEMA Professional Development Series (PDS) Courses.
• Personally prepares for anytime (24/7) response and no-notice recall to the State or Alternate Emergency Operations Center (SEOC) and/or Joint Field Office (JFO) during disaster or exercise activations. Trains for specific SEOC positions and performs duties as assigned through internal agency policy.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Eligible DEMA employees participate in excellent retirement programs provided by the Arizona State Retirement System (ASRS) and for fire personnel the Public Safety Personnel Retirement System (PSPRS).

If you have any questions, please feel free to contact hr@azdema.gov.
DEMA is a smoke-free work environment.
ADA/EEO Employer
The State of Arizona is an Equal Opportunity and Reasonable Accommodation Employer