DEPT OF TRANSPORTATION

Address:  206 S. 17th Ave Phoenix, AZ 85007

Salary:  $73,999.92 - $84,999.92

Anticipated Salary: $79,999.92

Grade: 22

Employee Relations Officer (ERO) is responsible for providing support throughout the agency. This support includes but is not limited to progressive discipline, employee absence management, medical leaves, employee support programs, employee benefits and billing, secondary employment, conflict of interest, and employee development, coaching, and training. Provides and assists leadership with implementing, administrating, and analyzing employee performance, employee/management relationships, and corrective or disciplinary actions. The ERO provides consultative services to employees and conducts Employee Relations training.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Facilitates all aspects of employee relations inclusive of investigations, complaints and appeals, performance improvement plans, and progressive discipline. Compiles documentation, interviews, policies, procedures, statute, state and federal laws records, also performs fact finding, through research and analysis to build an informational report that will be reviewed by HR/Agency Leadership and Attorney General's office. Writes letters, memos, reports, presentations and general correspondence
  
  
• Processes FMLA, extended medical leaves (including medical leaves without pay), light-duty requests, return to work, long-term disability, medically related separations, provides interpretation of FMLA rules. Advises on benefit issues pertaining to FMLA and long term disability, and health and welfare benefits, benefits billing (EAP, PPL etc).
  
  
• Provides guidance to supervisors/managers concerning all areas of employee relations. Including management of employee work performance and behaviors, recommending corrective and disciplinary actions and developing strategies to improve employee performance. Partners on policy updates and assessment of processes and rules.

Knowledge in:

- Demonstrated knowledge of agency disciplinary practices/procedure, ADOA personnel rules, Arizona Administrative Code and Family and Medical Leave Act
- Demonstrated knowledge of Department of Labor laws and practices, Fair Labor Standards Act, Civil Rights Act of 1964 and Americans with Disabilities Act
- Staffing policies and procedures
- Process improvement/lean strategies

Skill in:

- Outstanding interpersonal skills
- Effective in written and oral communication
- Methods of effective counseling/mediation
- Problem solving and decision making
- Researching, analyzing, and evaluating a wide variety of technical and administrative data
- Exceptional administrative skills
- Interpersonal relations
- Critical thinking and deductive reasoning
- Google Workspace

Ability in:

- Prioritize and problem solve
- Attention to detail and organization
- Effectively communicate with others
- Maintain a professional demeanor and remain objective and unbiased
- Provide sound advice to management regarding corrective/disciplinary actions
- Correctly interpret rules, statutes, policies, procedures and/or directives
- Gather and analyze facts objectively
- Draw logical conclusions and propose practical solutions to problems
- Confidentiality and utmost discretion

Degree in Human Resources or related field. Human Resources certification (PHR, SHRM, HRCI, etc.). Experience in human resources setting (Employee relations, Generalist, Business partner, Recruiting, HR operations).

This position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Mandatory participation in the Arizona Retirement System (ASRS) is required.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-7279. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.