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EMPOWERMENT SCHOLARSHIP ACCOUNTS & HOTLINE INVESTIGATOR

  • 528603
  • PHOENIX
  • DEPT OF EDUCATION
  • Full-time

Arizona Department of Education

The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents.

Empowerment Scholarship Accounts & Hotline Investigator

Job Location:

Operations, Finance & Communication Division 
Phoenix Location

Posting Details:

Salary: $70,000 - $80,000 

Grade: 22

Closing Date: Open until filled

Job Summary:

• This position will oversee and investigate inquires, reports, complaints, etc. related to the Empowerment Scholarship Account program and the Empower Hotline.
• This position works in-person five days per week, located in the downtown Phoenix area.
• Occasional local and in-state travel may be required for this position.

Candidates should apply with an ability and willingness to work in-office up to five days per week.

 

Job Duties:

• Review and investigate inquires, reports, complaints, findings.
• Gather materials and conduct fact-finding interviews.
• Work with external partners, including law enforcement.
• Maintain investigation files and present recommendations to leadership.

Knowledge, Skills & Abilities (KSAs):

Knowledge in:
• Conducting investigations with an emphasis on document crimes
• Case management and document preparation for prosecution
• Court proceedings and administrative practices include subpoena responses, depositions, hearings, etc.
• Law enforcement structure and practices

Skills in:
• Investigative techniques
• Interview practices
• Internet-based Research (OSINT)
• Organization
• Confidentiality
• Time management
• Microsoft computer software
• Familiarity with Lexis-Nexis, or other research databases, including computer-assisted legal research
• Internet Explorer

Ability to:
• Gather and document evidence
• Develop and write reports
• Manage large caseloads
• Provide clear, concise recommendations
• Effectively communicate with members of the public, Executive Staff and other employees

Selective Preference(s):

• Preference will be given to those applicants with a law enforcement background.
• Preference will be given to those applicants with knowledge of K-12 school district administration and procedures.

Pre-Employment Requirements:

Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• Ten paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Deferred compensation plan
• Wellness plans

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-3186 or emailing Human.Resources@azed.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

To submit your resume, click the "APPLY NOW" button below.

Having trouble applying for this position?

Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements