DEPARTMENT OF CHILD SAFETY

INFORMATION SECURITY
3003 N Central Ave Phoenix, AZ 85012

Salary: $49.9952 HRLY/$103,999.02 Salary  

Grade: 28

Closing Date: December 5, 2024

The Information Security Engineer Senior will work with the Network Team to actively monitor systems for attacks and intrusions. As well, the Information Security Engineer Senior will work with systems and software engineers to proactively identify and fix security flaws and vulnerabilities. This includes checking server and firewall logs, scrutinizing network traffic, establishing and updating virus scans, and troubleshooting. This position will analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion, and conduct user activity audits where required.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Ensures compliance of ADOA, NIST, ISO, and other standards in the organization
  
• Participate in the problem investigation connectivity incidents related to security devices, provide recommendations to improve reliability and availability, or reduce recovery time. Reports on security updates, patching, and antivirus applications.
  
• Maintains, monitors, and supports the infrastructure environment and/or facilities. Monitors ticketing queue and responds to service requests or incidents. Monitors logs and manages user accounts. Manages and monitors system updates for in scope security systems.
  
• Performs security system analysis, design, implementation and maintenance. Develops new alerts and monitoring techniques based on engineering requirements.
  
• Develop and document network security topology diagrams. Performs reviews periodically with users and vendors.
  
• Troubleshoots advanced issues/problems; file share access, application access. Participates in the creation and maintenance of metrics around the system and institutes a process for continuous improvement.
  
• Leads the administration and maintenance of firewalls, performs intrusion detection analysis. Leads enterprise base work initiatives and projects. Communicates events to stakeholders, IT teams, and leadership.
  
• Provides Level 3 production support. Work with Vendors for Level 4 Support issues as needed. Works with vendors and architects to understand their technology road-maps.
  
• Leads forensic efforts. Defines and ensures continuous monitoring procedures are set according to the standard procedures and requirements.
• Participates in business requirements meetings as needed.
  
• Participates in External Audits and Assessments. Implements or coordinates remediation required by audits/assessments, and document exceptions as necessary.
  
• Other duties as assigned as related to the position.

Knowledge of:

• Information security technologies, industry trends and best practices in the areas of risk assessment, compliance and vulnerability management
  
• Specific information protection standards (HIPAA, CGIS, IRS, etc. as appropriate)
  
• Proficiency with the concepts of ISO27000, NIST 800 and other security standards in the organization
  
• Networking technologies, including: IP Addressing, routing, switching, load balancing, DNS, DHCP, NAT rules
  
• Complex network operating environments
  
• Information security methodologies
  
• The strong understanding of cloud technology concepts and trends
• Various infrastructure solutions

Skills in:

• Customer service
  
• Interpersonal relationships
• Written and oral communication
  
• Troubleshooting
  

Ability to:

• Balance, prioritize and organize multiple tasks
  
• Work collaboratively in teams and across organizations
  
• Synthesize feedback and adjust plans accordingly
  
• Analyze, diagnose and repair complex infrastructure problems
• Build strong relationships inside and outside the organization
  
• Develop and write technical documentation
  
• Evaluate and test emerging technologies
  
• Provide expertise in information system configuration management
  
• Coordinate cloud operations and troubleshooting with cloud service providers
  
• Apply creative solutions to business problems to ensure business needs are most effectively met

Bachelor’s degree plus 8 years of extensive experience in information security systems engineering (or equivalent experience)

Certified Information Security Systems Professional preferred

The ability to secure and maintain an Arizona Fingerprint Clearance Card, and the ability to secure and maintain clearance from the DCS Central Registry.

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
  
• Top-ranked retirement and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3.70 hours bi-weekly
  
• Deferred compensation plan
  
• Wellness plans
  

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV.   Requests should be made as early as possible to allow time to arrange the accommodation.  Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov.  The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.