SECRETARY OF STATE (DEPT OF STATE)

Address:  

1700 WEST WASHINGTON STREET, PHOENIX, AZ 85007

Salary: $51, 700 

Grade: 18

The Library Technology Specialist is a pivotal team member within the Library Development branch of the Arizona State Library, Archives and Public Records. Reporting to the Digital Inclusion Library Consultant, this role supports the Connect Arizona website and Digital Navigators and is dedicated to fostering the adoption and understanding of current and emerging technologies across Arizona's libraries. By balancing research, outreach, and technical support, the specialist enables library staff to leverage new technologies to enhance service delivery and community engagement.

Key Responsibilities:
- With the Digital Inclusion Library Consultant, supports the Connect Arizona Digital Navigator program by overseeing the daily operations, coordinating schedules, and training of the Navigators.
- Stay up to date on trends in library science, technology, artificial intelligence and digital literacy to ensure the Arizona State Library remains at the forefront of innovation.
- In collaboration with the Library Development Consultants, may help facilitate workshops, webinars, and presentations on emerging technologies for library staff and other relevant audiences.
- Provide hands-on technical support and consultation to library staff implementing new technologies in their services.
Secondary Responsibilities:
- Serve as a liaison between the Library Development branch, Agency IT staff, technology vendors, and library staff to address technical challenges and foster partnerships. Support the development of best practices, guidelines, and toolkits for the integration of emerging technologies in library operations.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

- Coordinate daily Connect Arizona phone line schedule for digital navigators, and cover phone line hours as a navigator when available in the event of illness or absence. Oversee daily operations of Connect Arizona, including navigator support, answering/organizing emails, managing ticket logs and maintaining daily statistics. Oversee Connect Arizona’s cloud drive, documents and folder system. Maintain Connect Arizona work procedures and policies.
- Coordinate training and onboarding of new digital navigators and present continuing
education opportunities to navigators when available.
- Conduct ongoing research to identify and evaluate emerging technologies relevant to Arizona libraries, including artificial intelligence developments, digital tools, software, and hardware innovations. Support outreach programs to educate and engage library staff statewide on the latest technological advancements and their practical applications within library settings. Collaborate with internal and external stakeholders to promote the adoption of emerging technologies in libraries.
- Provide hands-on technical support and consultation to library staff implementing new technologies in their services. Support the development of best practices, guidelines, and toolkits for the integration of emerging technologies in library operations.
- Serve as a liaison between the Library Development branch, Agency IT staff, technology vendors, and library staff to address technical challenges and foster partnerships.

Knowledge of:
-Current and emerging technologies applicable to public libraries
-The mission, vision and values of LAPR

Skill in:
- Proficient with productivity software such as Office, and content management systems such as Wordpress.
- Excellent organizational skills, which include time and other resource management, are highly valued
- Skillful navigation of the web, databases, and other software are desirable.
- Excellent written and verbal communication skills.

Ability to:
- Research, understand, and communicate complex technical topics to non-technical audiences.
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

- Bachelor’s degree in Library Science, Information Technology, or a related field. Equivalent professional experience in a library or technology-focused role may be considered in lieu of a degree. - Bilingual English/Spanish preferred
- Minimum of two years of experience working in a library, technology support, or educational outreach role.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.