DEPT OF HEALTH SERVICES

Address:  501 N. 24th Street, Phoenix, AZ 85008

Salary: $20.7000 

Grade: 16

Closing Date: Open Until Filled

Under the direction of the Psychiatric Nurse Unit Manager, the Medical Assistant will be responsible for performing general medical assistant functions in support of the care and treatment of patients while providing assistance to all office personnel as needed. Assists in examination of patients under the direction of physician. Takes vital signs, such as pulse rate, temperature, blood pressure, weight and height. Prepares treatment rooms for examination of patients. Cleans and sterilizes instruments. Inventories and orders medical supplies as needed. Operates electrocardiographic (EKG) and other equipment to administer routine diagnostic tests. Performs phlebotomy, routine laboratory testing and process specimens for courier transport. Complete clerical tasks including but not limited to filing, scanning, scheduling, data input, answering phones, and general support to all office personnel. Adhere to company policies and procedures and prioritize and complete day-to-day activities. Maintain office equipment, office, and medical supplies through efficient inventory management.

- Operates electrocardiographic (EKG) and other equipment to administer routine diagnostic tests. Performs phlebotomy, routine laboratory testing and process specimens for courier transport.
- Assists in examination of patients under the direction of physician. Takes vital signs, such as pulse rate, temperature, blood pressure, weight and height. Prepares treatment rooms for examination of patients.
- Complete clerical tasks including but not limited to filing, scanning, scheduling, data input, answering phones, and general support to all office personnel. Maintain office equipment, office, and medical supplies through efficient inventory management.
- Cleans and sterilizes instruments. Inventories and orders medical supplies as needed.
- Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge of:
-Back and front office support.
-Clerical tasks.
-Performance Management (PM), and Continuous Quality Improvement (CQI) and
Lean methodologies.

Skill in:
-Customer service and communication for interfacing with patients, staff, and outside
vendors.
-Phlebotomy.
-Specimen processing for transport.
-Basic computer.
-Preparing examination rooms.
-Assist in examination of patients.

Ability to:
-Support a pleasant, positive, and cooperative teamwork environment.
-Support a diverse multi-cultural workforce that reflects the community, promotes equal
opportunity at all levels of public employment, and creates an inclusive work
environment that enables all individuals to perform to their fullest potential free from
discrimination.

1-2 years of Front/Back office experience in a healthcare setting.

- Current certification as a Medical Assistant or a diploma or certificate of completion of a Medical Assistant course of training from an accredited training organization.

- A State hospital employee must possess a valid level one fingerprint clearance card issued pursuant to A.RS. 41-1758.07 or must apply for a level one clearance fingerprint clearance card within seven working days after beginning employment.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.