ARIZONA STATE PARKS AND TRAILS

Address:  101 East Roper Lake Road, Safford, AZ 85546

Salary: $20.00 - $22.00 / per hour 

Grade: 17

Closing Date: April 7, 2025

Under supervision of the Park Manager or Assistant Park Manager the position supervises/leads the work activities of staff rangers and volunteers in a variety of skilled work activities associated with operations and maintenance of a recreation-based natural resource or historic park.

Duties include but are not limited to:
- Coordinating, leading and supervising facility repair/projects and equipment management within the park.
- Supervises all staff and volunteers in these task as well as coordinating with contractors when needed for facility repairs.
- In addition, performs all purchasing related to these maintenance projects at Roper Lake State Park and Dankworth Pond State Park.

Customer Service:
- Provides customer service by phone and in-person and responds to public inquiries about park hours, accommodations and reservations

Cash Handling:
- Performs cashier duties at Contact Station/Gift Shop.
- Collects and accounts for park fees and store purchases.

Public & Staff Safety:
- Promotes the safety of park visitors.
- Enforces Park rules and protects Park resources.
- Utilizes two-way radio communications system.
- Confers with local officials and law enforcement officers.
- Completes all necessary reports concerning incidents.

- Lead and assist in training of subordinate staff.

- Other duties as assigned to the position.

Knowledge of:
- Principles and processes for providing customer and personal services.
- Park rules, fees and revenue functions.
- Techniques for display and interpretation of objects/artifacts and general/natural resources to visitors.
- General office procedures.
- Basic first Aid training.
- Basic construction, custodial, maintenance ability.
- Computer skills.

Skill in:
- Public relations and information dissemination.
- Service orientation.
- Critical thinking, active listening.
- Driving and operating automotive equipment.
- Basic curatorial techniques.
- Oral and written communications.
- Public speaking.
- Basic building and vehicle maintenance skills.
- First Aid and Emergency Response.

Ability to:
- Research of natural or historical information.
- Performing math calculations.
- Working in team and maintaining interpersonal relationships.
- Multitasking, oral and written communications;
- Work weekends, holidays, night shifts and outside in extreme temperatures.
- Helps maintain buildings, vehicles and grounds.
- Enforces rules and regulations.
- Maintain professional demeanor in emergencies or high stress situations.

Two years experience equivalent to a Park Ranger , OR three years of work experience in customer service and maintenance in park related setting; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, abilities may be substituted.

- Must possess and maintain a current Arizona Driver's license appropriate to assignment.

- Some positions may require certification as an Emergency Medical Technician, Water Distribution and Treatment Systems Operator, and/or Certified Interpretive Guide.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
● Affordable medical, dental, life, and short-term disability insurance plans
● Top-ranked retirement and long-term disability plans
● 10 paid holidays per year
● Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
● Sick time accrued at 3.70 hours bi-weekly
● Deferred compensation plan
● Wellness plans
● Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.

Learn more about the Paid Parental Leave pilot program here.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Recruitmenthr@azstateparks.gov

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Having trouble applying for this position?
Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.