AHCCCS

Address: 801 E. Jefferson Street, Phoenix, AZ 85034

All AHCCCS Employees must reside within the state of Arizona.

Salary: $75,000 - $80,000

Grade: 23

Position will remain open until filled.

This position is open to AHCCCS Employees only.

This position is in the Division of Managed Care within the Policy and Contract Unit. It is responsible for the oversight as well as project coordination related to policy development and research including administrative rules, federal and state regulations, and contracts to ensure compliance of policies found in the AHCCCS Contractor Policy Manual (ACOM) and the AHCCCS Medical Policy Manual (AMPM). This position will oversee staff responsible for the project coordination, document control, development, maintenance, communication processes, and is responsible for facilitating the AHCCCS Policy Committee (APC) meetings.

Major duties and responsibilities include but are not limited to:
• Manage and direct subordinate staff regarding work assignments, setting priorities, hiring, discipline, approving leave requests, and preparing evaluations. Oversight and monitoring of Policy Analysts to ensure that they are researching, drafting, and implementing policies that align with Agency, Federal, State, and Unit requirements.
• Ensuring compliance, efficiency, and alignment with both Agency and Contract and Policy Unit expectations, including all formatting of documents.
• Review and approve all documents prior to them posting/publishing to the desired platform. Maintain records and oversight of policies and tracking metrics.
• Educate and provide training for both Contract and Policy Unit staff and Agency staff on the policy processes and requirements to ensure policy efficiency.
• Meet regularly with staff to address any barriers. Consult with and advise appropriate management level staff regarding key policy decisions, time-sensitive special projects and prepare materials under the direction of management. Participating in and projects manage policy initiatives and projects.

Knowledge:
• Requires extensive knowledge of public health system requirements including Medicaid Federal law, Arizona Revised Statute, Arizona Administrative Rules, and AHCCCS policies and contracts
• Must possess a thorough understanding of policies across multiple functional areas of the agency, including clinical, quality management, claims and encounters. Grievance and appeals, and finance

Skills:
• Must possess technical writing and editing skills, project coordination skills and techniques, and the ability to synthesize and consolidate technical information
• Requires organizational skills to manage multiple projects simultaneously
• Prioritize projects and make deadlines
• Must possess oral presentation skills, interviewing skills and research skills

Abilities:
• Requires ability to manage professional and technical staff
• Must have the ability to interact with internal and external stakeholders effectively to obtain pertinent information for decision making and to communicate policy directives

Minimum:
• Requires possession or an ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any required driver training (See Arizona Administrative Code R2 10- 207.12).

• Bachelor's level degree and experience or education related to behavioral health and/or physical health care, public policy and technical writing.

Preferred:
• Work experience within health care, the public behavioral health system. a health plan, or behavioral health managed care Organizations.

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.

Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.