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The Program Project Specialist is responsible for a variety of complex administrative tasks that include preparing Board and Committee meetings, drafting meeting minutes, processing financial assurance for home inspectors, monitor and report on active legislation, processing public information requests, reviewing and drafting and Board notices.
The Program Project Specialist will conduct research, analyze and synthesize information, prepare reports, act as backup for the Operations and Licensing team members and other administrative duties.
• Coordinates the scheduling and notice for board and committee meetings, sets up and manages the technical resources for live and virtual meetings, attends all meetings, develops and distributes secure board and committee packets, writes minutes and posts all required documents and recordings to the Board public facing website and all other tasks with regards to committee and board meetings
• Financial Assurance duties to include: running monthly reports to send communications to registrants whose financial assurance is due to expire, communicating courteously, timely and professionally via mail, email and phone with registrants regarding their financial assurance, communicating with Board staff and executives to verify and change registrant status in the Board's database
• Acting as backup to the operations/licensing team. Responsibilities include helping the front desk with daily tasks, scanning, processing applications and payments, processing renewals, processing financial assurance, sending out email and paper notices to stakeholders; creating and reviewing forms and documents, etc
• Conduct research and prepare reports as directed. Provide necessary or required reports to all stakeholder affiliated National Council organizations. Report and monitor on active legislation
• Make updates to the Board's website and social media pages. Update the Board's professional and business rosters daily
• Process public information requests. This includes redacting PII data and understanding confidentiality laws
• Other duties as assigned as related to the position
Knowledge:
• Of writing, editing, proofreading, grammar and syntax
• Of the agency's laws and rules
• Of public records laws
• Of confidentiality laws
• Of open meeting laws
Skills:
• Drafting editing and proof reading a variety of reports, correspondence and forms
• Organizational and time management skills
• Operating computers and office equipment
• Strong Customer Service Skills
• Good communications skills
• Research and analysis skills
• Working within a database
• Problem solving skills
Abilities:
• Ability to interpret and summarize complex written and oral information accurately
• Ability to interact professionally with diverse personality and background types
• Ability to exercise initiative and make appropriate decisions
• Plan, coordinate, analyze and establish priorities
• Communicate effectively orally and in writing
• Ability to work under stringent deadlines
• Multi-task with numerous interruptions
• Ability to keep accurate records
• Minimum of two years responsible administrative experience with strong customer service background in an office setting
Driving Requirements:
• Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)
• Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
The State of Arizona offers a comprehensive benefits package to include:
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Life insurance and long-term disability insurance
• Vacation plus 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Sick leave
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
• Positions in this classification participate in the Arizona State Retirement System (ASRS)
• Note that enrollment eligibility will become effective after 27 weeks of employment
• If you have any questions please feel free to contact Shawn McConnell at shawn.mcconnell@azdoa.gov for assistance
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
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