DEPARTMENT OF ECONOMIC SECURITY

Division of Employment and Rehabilitation Services (DERS)
Rehabilitation Services Administration (RSA)
3443 North Central Avenue, Phoenix, AZ 85012
www.azdes.gov

Salary: $58,299.90 - $67,567.00 annually 

Grade: 22

Closing Date: Open until sufficient resumes are received

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov ; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

DES is seeking an experienced and highly motivated individual to join our team as a Program Supervisor, Independent Living Older Blind (ILOB) with the Rehabilitation Services Administration (RSA). This position is responsible for providing direct supervision to Independent Living Older Blind (ILOB) staff including hiring, training, coaching, evaluating, and performing disciplinary action when necessary. The position is responsible for monitoring case management practices to ensure compliance with RSA policies and procedure; reviewing and approving Independent Living Older Blind (ILOB) client cases and conducting quality assurance reviews; representing Rehabilitation Services Administration (RSA) in the community and on boards, committees, and work groups; facilitating unit team meetings and case staffings and assigning workloads. This position also completes unit reports and analyzes and interprets case management reports to determine a course of action. This position will serve in a hybrid work environment.

This position may be available for remote work within Arizona (minimum 2 days per week in the office/hoteling).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

• Provides supervision and oversight of Independent Living Older Blind (ILOB) staff. Responsible for personnel functions including hiring, staffing, coaching, mentoring, evaluating, and training.
• Monitors and review documentation and instructor led teaching practices to ensure compliance with RSA policy and procedure; reviews and approves client cases.
• Completes unit reports; Analyzes and interprets documentation and instructor led teaching, performance reports and determines course of action.
• Represents RSA in community partnership/stakeholder meetings, forums boards, committees, and work groups. Participates in public relations, community outreach, and responds to public and program inquiries.
• Responds to and researches client inquiries and complaints from DES and other constituents.
• Facilitates regular team meetings, discussions, and case staffings; responsible for assigning workloads and duties.
• Reviews cases for quality assurance through formal and informal case reviews.

• Knowledge of federal and state laws and regulations for Independent Living Older Blind (ILOB), teaching principles and practices and reporting requirements.
• Knowledge of various disabilities and effective case documentation and teaching techniques.
• Knowledge of counseling techniques.
• Knowledge of effective management and supervisory techniques.
• Skills in leadership, problem solving, decision making, and negotiating.
• Skills in analyzing, evaluating, and interpreting data to implement solutions.
• Skills in oral and written communication.
• Ability to work with a diverse group of stakeholders.
• Ability to prioritize tasks, ability to provide leadership and teambuilding.
• Ability to establish and maintain effective working relationships.

The ideal candidate for this position will have:

• Commission on Rehabilitation Counselor Certification (CRCC), Academy for Certification of Vision Rehabilitation & Education Professionals (ACVRP), Certification including Certified Orientation & Mobility Specialist (COMS), Certified Vision Rehabilitation (CVRT), Certified Low Vision Therapist (CLVRT), Certified Assistive Technology Instructional Specialist (CATIS) or National Blindness Professional Certification Board (NBPCB) certifications including National Orientation and Mobility Certification (NOMC), National Certification in Rehabilitation Teaching for the Blind (NCRTB), and National Certification in Access Technology for the Blind (NCATB) preferred.

• Master's degree in Rehabilitation Counseling or related field; plus one year experience, paid or unpaid, working with individuals with disabilities.
• One year of supervisory or management experience.
• Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• Candidate shall have or meet the requirements to obtain prior to their first day of employment, a valid Level One Arizona fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Travel will be required for State business. If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance. (see Arizona Administrative Code (A.C.C.) R2-10-207.11).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan, and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work, you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines, and effective dates.

For questions about this career opportunity, please contact Erika Parra at (602) 309-9470 or email Eparramartinez@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (602) 309-9470 or emailing Eparramartinez@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.