AHCCCS

Address: 801 E. Jefferson Street, Phoenix, Arizona 85043

Must reside in the State of Arizona

Salary:  $61,000 - $66,000

Grade: 21

Closing Date: Open until filled

Are you a seasoned Human Resources (HR) professional with a desire to work in an innovative forward focused state agency? If so, AHCCCS is your next career adventure! Bring your HR expertise and skills in customer service, innovation and organization to the HRD team. Under the direction of the Organizational and Learning Development Manager, this position provides instructional design expertise and supports the planning, development, implementation, research, and evaluation of Agency talent development programs.

Major duties and responsibilities include but are not limited to:

• Develop specific training and development programs utilizing instructional design practices and best practices for both in-person training and e-learning. Conduct & utilize evidence-based research, needs analysis, design, development, facilitation and feedback of new and existing programs.

• Ensure agency strategic needs are focused on. Make recommendations for initiatives and programs aligned with agency goals and objectives. Utilize curriculum development standards and instructional design standards such as ADDIE & The Kirkpatrick Method. Provide instructional design skills where needed to update existing programs to ensure our programs are consistent in their branding.

• Organize and implement talent development opportunities for all Agency staff and/or as requested by outside agencies or organizations where appropriate. Activities include innovating, developing, planning, directing, participating, and delivering programs. Strong focus on the AHCCCS leadership development programs that align with needs analysis and agency goals and objectives.

• Conduct research, track progress of identified groups, individuals, programs. Prepare and analyze surveys. Input, update, and analyze results as complied in the Agency LMS. Responsible for the review and editing of articles, features, presentations and training programs.

• Maintain thought leadership on all OD&L functions by reading, researching, networking, participating in webinars, and other means. Strong focus in the area of diversity, inclusion and belonging to ensure all our programs meet agency standards.

• Maintain expertise in employee coaching as exemplified by attaining and maintaining appropriate certifications and staying current with trends and innovations. Management of the one-on-one coaching program at AHCCCS which includes: marketing, promotion, communication with management, tracking, scheduling and conducting one on one sessions.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Knowledge of an/or ability to learn:
• Adult learning theory
• Skill development
• Competency design
• Hybrid and Virtual team development
• E Learning design and development
• Organizational development theory and practice and organizational development methodologies
• Organizational assessment methodologies

Skilled in:
• Microsoft Office, Google, Kahoot or comparable software programs
• E Learning software - Articulate
• Instructional Design
• Individual and group consultation
• Group facilitation
• Public speaking

Ability to:
• Communicate orally and in writing
• Analyze a situation and recommend appropriate approaches
• Follow through on assignments
• Demonstrate emotional intelligence
• Maintain confidentiality.
• Team player
• Resourceful and creative
• Positive and enthusiastic motivator

Minimum: Two or more years of experience in organizational development, curriculum development, or performance coaching.

Preferred: Bachelor's degree in business, organizational leadership, training and development, human resources, or a related field. Professional certification or four years of experience in curriculum development, coaching, and/or training delivery.

• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunity

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.