DEPARTMENT OF CHILD SAFETY

3550 N. CENTRAL AVENUE
PHOENIX, ARIZONA 85012

Salary: $29.3269 hourly/ $60,999.952 annually

Grade: 21
Closing Date: 11/03/2024

The Department of Child Safety Training Officer III (Classroom Trainer) position is responsible for training essential skills and knowledge for a wide span of positions including the DCS internal workforce, contracted employees, service providers, caregivers and professionals within caregiver agencies.

Under direction and oversight of a Classroom Training Supervisor, the Classroom Trainer position primarily delivers in person classroom training and webinar training. Trainers must fully learn and incorporate the principles of adult learning to a workforce that has varying levels of experience and skill sets.

Trainers must develop expertise in areas that may or may not reside in that trainer's experience. DCS training curricula goes through a vetted approval process to ensure content is accurate and aligns with DCS policy, core values, state law and child welfare best practices. Trainers learn, memorize and deliver formal DCS approved training curricula as written.

Opportunities for telework as a Classroom Trainer are limited. In-state travel in support of these functions is required.

-Participates in preparation, review, coordination, and delivery of training programs/sessions
-Learns and delivers a wide variety of training curricula to DCS employees in a rapidly changing environment
-Prepare materials necessary for training in advance, e.g. making copies of Participant Workbooks and additional approved training related materials, audiovisual aids and other related training materials. Prepare physical or virtual training room in advance including but not limited to room set up, equipment set up, clean and tidy training rooms.
-Troubleshooting of technological equipment and software during training sessions.
-Ensures that coverage is provided for training sessions
-Sets up movement and adjustment of training technology equipment such as LCD (Proxima)
-Collaborate with team members and leadership team in the planning, development evaluating and alignment for consistency of all training curricula.
-Assist co-workers with class coverage and preparation.
-Attends and represents the department at meetings, seminars and conferences
-Prepares data and a variety of reports such as training participation and completion rates, training satisfaction surveys, Transfer of Learning efforts, etc.
-Provides feedback to supervisors, management staff and curriculum developers
-Maintain an established work schedule, and arrange for coverage of assigned training segments when sick or otherwise unable to train that class.
-Other duties as assigned as related to the position.

Knowledge of:
- Principles of adult learning theory and adult training, including nature of the learning process, learning styles, general curricula design, and effective presentation techniques
- Group dynamics and effective communication approaches with groups
- State child welfare-related laws and judicial decisions; Department policies and procedures, and child welfare best practices related to child welfare
- State's SACWIS system - Guardian, including ability to navigate and trouble shoot problems that arise
- The organizational structure of the Department

Skill in:
- Written and verbal communication
- Interpersonal relationships in working with diverse groups
- Effective classroom management techniques
- Developing expertise in content areas that are outside the trainer’s past experience.
- Navigation of all related areas of Guardian, and trouble-shoot technological problems that arise in class.
- Delivering training in a way that engages the audience, conveys the concepts, and responds to questions that are asked.

- Ability to:
- Plan, organize and coordinate training programs Facilitate groups
- Interpret and analyze
- Adapt to people/situations
- Establish and maintain effective working relations with individuals, groups and representatives of diverse populations
- Self-starter/takes initiative
- Speak in public
- Effective oral and written communication

- Bachelor's or Master's degree in social work, psychology, public administration or another social or behavioral science or other acceptable field of study from an accredited college or university
Ideal candidate possesses 2 or more years of experience with DCS/CPS families as a DCS Specialist or Supervisor and experience teaching or training.

In-state travel is required. Requires the possession of, and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12).

Must be able to secure and maintain an Arizona Fingerprint Clearance card.

Must be able to secure and maintain clearance from the CPS Central Registry.

Employment is contingent on the selected applicant passing a background investigation.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.
We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans.
Bi-Lingual Stipend
In an effort to better serve our communities, DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.